Privacy Policy

Last Updated: December 23, 2025

At Isabelle Mortgages, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide to us through our website www.isabellemortgages.com, forms, and communications (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Scope & Who We Are

Isabelle Mortgages provides mortgage education, consultation, and application facilitation exclusively through our licensed mortgage partner, Paramount Residential Mortgage Group, Inc. (PRMG). We are not a mortgage lender or broker ourselves. All mortgage loan applications, underwriting, approvals, and funding are processed directly by PRMG.

This policy describes how Isabelle Mortgages collects and uses information in connection with these activities. PRMG’s own Privacy Policy governs how your financial and loan application data are handled within their systems.

2. Information We Collect

We collect nonpublic personal information about you from the following sources:
Information you provide on applications or forms, such as your name, address, phone number, Social Security number, income, assets, and employment information.

Information about your transactions with us, our affiliates, or others, such as loan inquiries, pre-qualifications, and communications.

Information we receive from consumer reporting agencies, such as your credit history and creditworthiness.

We also automatically collect limited technical information when you visit our website, such as IP address, device data, browser type, and pages visited, to improve functionality and user experience.

3. How We Use Your Information

We use your information to:
Facilitate your mortgage inquiries, pre-qualifications, or loan applications through PRMG.

Communicate updates, disclosures, and educational resources related to the mortgage process.

Comply with federal and state laws, fraud prevention, and regulatory obligations.

Improve our Services, website performance, and customer support experience.

We do not sell or rent your personal information to third parties.

4. How We Share Your Information

A. With PRMG (Our Loan Partner)
We share your mortgage-related information with Paramount Residential Mortgage Group, Inc., for purposes of processing or pre-qualifying your loan application. PRMG’s own privacy policy governs their handling of your financial information.

B. With Affiliates and Service Providers

We may share limited data with trusted affiliates or vendors who provide services such as website hosting, analytics, communication systems, or compliance support. These parties are bound by confidentiality agreements and may not use your data for any purpose other than to support Isabelle Mortgages’ operations.

C. Joint Marketing and Legal Requirements
We may disclose information, as permitted by law, to:

Companies that perform marketing or communication services on our behalf.
Financial institutions with whom we have joint marketing agreements.
Government agencies, regulators, auditors, or legal entities when required by law or subpoena.

Important Note for SMS: The sharing described in this Section 4(C) does not apply to SMS opt-in data and consent, which are subject to the restrictions in Section 4(D).

D. No Third-Party Sharing of SMS Data
No mobile information (including phone numbers and SMS opt-in consent) will be shared with third parties/affiliates for marketing or promotional purposes. All other categories of data sharing outlined above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We restrict access to nonpublic personal information to employees and authorized representatives who need it to provide mortgage-related services. We maintain physical, electronic, and procedural safeguards in compliance with federal standards to protect your information.

5. Educational Content Disclaimer

All content on our website, including blogs, videos, or resources, is for informational purposes only and should not be considered legal, financial, or tax advice. Mortgage rules and regulations vary by state and may change over time. Please consult a licensed mortgage professional, attorney, or tax advisor for personalized guidance.

6. AI-Generated Content Disclaimer

We may use artificial intelligence (“AI”) tools to assist in generating educational materials or media. AI-generated content is designed to enhance the user experience but may not be error-free or authoritative. We encourage users to verify any information before relying on it for financial or legal decisions.
If you believe any content on our site is inaccurate, please contact us at IM@isabellemortgages.com

7. SMS Messaging & Communications

If you opt in to receive SMS/text messages from our licensed mortgage partner, Paramount Residential Mortgage Group, Inc. (PRMG), we will send educational updates, reminders, and promotional communications related to mortgage programs.

Message frequency varies; message and data rates may apply. Consent is not a condition of purchase.

To opt out, reply STOP to any message. For help, reply HELP or contact us at IM@isabellemortgages.com.
For more details, please review our SMS Messaging Terms & Conditions.

8. Your Rights & Choices
You may:

Access or request correction of your personal information.
Request that we delete your personal data, subject to legal retention obligations.
Opt out of marketing emails or SMS by following the instructions in those communications.
Request that we not share your information with third parties for marketing purposes, consistent with Section 4(D).
Manage cookies through your browser settings.

For privacy inquiries, email IM@isabellemortgages.com.

9. Security Measures

We implement administrative, technical, and physical safeguards to protect your personal and financial information. While we use secure servers and encryption methods where applicable, no system is completely immune to unauthorized access. By using our Services, you acknowledge and accept this inherent risk.

10. Data Retention

We retain your information as long as necessary to fulfill the purposes described above and comply with legal or regulatory obligations. PRMG may retain your mortgage-related information according to its own compliance standards.

11. Children’s Privacy

Our Services are not directed to individuals under 13 years of age. We do not knowingly collect information from children. If you believe a child has provided personal information, contact us so we can remove it.

12. International Users

Our Services are intended for U.S. residents. If you access our site from outside the U.S., you consent to your information being processed in the United States under applicable U.S. privacy laws.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in laws, partnerships, or business practices. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our Services constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Isabelle Mortgages

📧 Email: IM@isabellemortgages.com
📞 Phone: 305-726-8551
🌐 Website: www.isabellemortgages.com